AI Interview Coach
Last updated: 30 June 2026
PrevoxHire is operated by Matthew Collis, trading as PrevoxHire, ABN 50 865 504 657, based in South Australia (“we”, “us”, “our”). This policy explains how we handle your personal information when you use prevoxhire.com. We are committed to handling your personal information consistently with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
We never see or store your payment card details — Stripe handles those directly.
We use your information to run the mock interview, transcribe your voice, produce your feedback report and optional toolkit, email it to you, process payment, and handle any disputes. We use de-identified or aggregated information to improve the product where we reasonably can. We do not sell your personal information, we do not use your resume, audio, transcript or report for advertising, and we do not use them to train AI models.
Your resume or interview answers may contain sensitive information — for example details about your health, disability, racial or ethnic origin, political or religious views, union membership, or criminal history. Please avoid uploading or saying sensitive information unless it is necessary for your mock interview. If you do provide it, you consent to us collecting and using it for the purposes described in this policy.
We record and transcribe your voice during the interview so we can run it and produce your feedback. We do not use your voice to identify you biometrically, and we do not create a voiceprint.
To run the service we share data with trusted providers who process it on our behalf:
We use OpenAI’s API to transcribe your voice and generate your interview and feedback. Under OpenAI’s API terms, content sent through the API is not used to train OpenAI’s models. OpenAI may process content to provide the service, maintain security and meet its legal obligations. No one at PrevoxHire routinely reads your interview content — we only access it where necessary to resolve a problem or dispute you raise.
Some of these providers store and process information outside Australia, including in the United States and other countries where they or their subprocessors operate. We take reasonable steps to use reputable providers with appropriate privacy and security commitments.
Your paid report and interview transcript are stored in a secure database. Your uploaded resume file is not kept after your report has been generated. We take reasonable steps to protect your information, though no system is completely secure. If you start an interview but don’t buy a report, that interview data is held only temporarily.
If you don’t purchase a report, your interview data — including your resume text and transcript — is deleted within 24 hours. If you purchase a report, we keep it for up to 6 months, after which it is automatically deleted, unless you ask us to delete it sooner. We may keep minimal transaction and consent records for longer where we need them to meet our legal, tax and dispute-resolution obligations (see section 10). You can ask us to delete your personal information at any time (see below).
Email prevoxhire@gmail.com to access, correct or delete the personal information we hold about you. We may need to verify your identity before we action a request, so that we don’t disclose or delete someone else’s information. We’ll respond within a reasonable time.
Even if you ask us to delete your information, or after your report has been deleted, we may keep a minimal record that you agreed to our terms and consented to recording — including the date, the version you agreed to, and a reference — for as long as we may need it to handle a legal claim. This record does not contain your resume, transcript or audio.
If we become aware of a data breach that is likely to cause you serious harm, we will assess and respond to it in line with the Notifiable Data Breaches scheme, including notifying you and the Office of the Australian Information Commissioner (OAIC) where required.
We use a single essential cookie to keep your interview session working. We don’t use analytics, advertising or third-party tracking cookies. When you pay, our payment provider (Stripe) may use its own cookies or similar technologies for payment processing and fraud prevention.
Email prevoxhire@gmail.com with any privacy concern. If you’re not satisfied, you can contact the OAIC at oaic.gov.au.
We may update this policy; the latest version is always on this page with the “last updated” date.
Contact: Matthew Collis (PrevoxHire), ABN 50 865 504 657 — prevoxhire@gmail.com